Evaluating Processes for Efficiency and Quality

Hopefully, you have written some SOPs, but we don’t just want those sitting on a shelf right? We want to make sure they’re being followed and ensure that they are helping your organization run like a well-oiled machine.

In this episode, I am breaking down how to evaluate processes to ensure they are upholding our standard of quality while making us as efficient as possible.

An organization is only as good as its systems and processes. We have all experienced bad systems. As nonprofit leaders, it is not only our responsibility to create seamless processes to accomplish our mission but to evaluate those systems regularly.